Steam Wand Rebuild (per wand)
$129 + parts
Replace seals/O-rings, descale wand & tip, verify anti-suction, re-calibrate flow.
Select this on the enrollment form.
your cafes secret agents
YOUR CAFÉ’S SECRET AGENTS
your ultimate cafe repair team — we're the dudes in the suits.
Our agents pride themselves on making your experience with us easy, honest, and quick. Lets get you back up and running, and KEEP IT THAT WAY!
Quick Request
Transparent Pricing
No surprises. Clear, predictable, and worth every penny.
Core Service
$135 / hr
- 1-hr minimum, 15-min increments
- Diagnostic $95 (credited with repair)
- After-hours 1.5× + $125 emergency dispatch
- Parts billed upon replacement
Ice Machine Service
- Undercounter ≤250 lb — $275
- Head/bin 300–900 lb — $345
- >900 lb — time & materials
Travel
Trip fee waived for GOLD Monthly Care members- Zone 1 ≤20 miles — $50 flat
- Zone 2 21–50 miles — $80 flat
- Zone 3 51–90 miles — $80 + $1.50/mi (or $95/hr travel)
Quarterly Preventative Maintenance
Structured tune-ups every 3 months. Pricing assumes a 2-group commercial espresso machine.
BRONZE (Quarterly)
$299
per quarter
- Quarterly on-site PM visit (up to 90 minutes)
- Espresso: detergent backflush; replace/inspect group gaskets & shower screens; steam wand deep clean
- Check brew temperature & pressure, verify flow rates
- Grinder: clean burr chamber and recalibrate
- Water system: filter status check, hardness test, log notes
- Maintenance report with recommendations
Base plan covers one 2-group machine. Additional groups, grinders, or brewers may add cost. Parts billed separately unless noted.
Enroll nowSILVER (Quarterly)
$399
per quarter
- Everything in Essential plus:
- Extended visit (up to 2 hours)
- Disassemble & clean dispersion plates; replace group screens/gaskets each visit
- Steam circuit checks: anti-vac & safety valve function test
- Electrical checks: switches/sensors review; leak inspection
- Brewer/checklist for any batch brewer on site
- Priority scheduling window
Base plan covers one 2-group machine. Additional groups, grinders, or brewers may add cost. Parts billed separately unless noted.
Enroll nowGOLD (Quarterly)
$549
per quarter
Trip fee waived for members
Parts billed at our cost — no markup
- Everything in Standard plus:
- Up to 3 hours on-site; under-load calibration of brew pressure/flow
- Proactive wear-part swaps (gaskets/screens included)
- Detailed water analysis + filter change scheduling (parts billed at cost)
- Extended safety checks; internal vacuum & dust cleanout
- Parts billed at our cost — no markup
Base plan covers one 2-group machine. Additional groups, grinders, or brewers may add cost. Parts billed separately unless noted.
Enroll nowPopular Add-Ons
Enhance your quarterly service with targeted rebuilds and upgrades. — Choose add-ons during enrollment.
Three-Way Solenoid Service (per group)
$99 + parts
Remove and clean valve body, replace diaphragm/seals as needed, test for proper closure.
Select this on the enrollment form.
Water Filter Replacement
$49 + cartridge
Swap cartridge, flush to spec, update filter log and next-due reminder.
Select this on the enrollment form.
Services
Fast, precise, on-site espresso and ice machine service.
Mission: Emergency Extraction
Fast response for breakdowns. Expert diagnosis and repair to keep shots flowing.
Mission: Prevent Breakdowns
Preventative maintenance that extends equipment life and protects taste.
Mission: Café Ready
Installs, upgrades, and water treatment to keep your bar dialed.
🕴️ About SUITS
Your café’s secret agents.
SUITS was born out of years of running Devs Coffee Bar, a café that has served the PNW community with pride and hustle. Through those years, I ran into the same wall that every shop owner knows too well: when a machine breaks, it’s a nightmare. Repairs take forever to schedule, customer service feels like an afterthought, and pricing is often confusing at best.
I knew the industry deserved better.
So I built SUITS to be different.
At SUITS, we show up sharp, ready, and committed to making your day easier — because I know firsthand what it feels like to run a café when your espresso machine is down. We don’t just repair equipment. We protect your livelihood, making sure your espresso machines, grinders, and ice makers are always running at their best.
When you call SUITS, you’re not just getting a repair tech. You’re getting someone who’s been in your shoes, who knows the stakes, and who actually cares about your business and your people.
That’s the difference. That’s the SUITS way.
Why Choose SUITS
- ✔️ Owner’s Perspective – Built by a coffee shop owner for coffee shop owners.
- ✔️ Professional Experience – Sharp service, clear communication, no games.
- ✔️ Preventative Care – Monthly maintenance to keep your café running smoothly.